This is a very good question and one that requires a thorough answer. Since the advent of the internet, it’s been even easier for companies to simply set up a business and offer their services.
For the regular internet user, it might be difficult to establish which services are legitimate. After all, the website might look nice and they might say all the right things. However once you’ve been charged an arm and a leg for your oven to be cleaned, and to a fairly poor standard at that, it’s only then you’ve realised you were using a dodgy oven cleaning company.
Unfortunately, there are rogue traders out there; preying on naïve customers who just use the very first service they come across. Not only are you going to be paying money for a relatively poor service, but this is going to cost you a lot more in the long run. You’re probably going to need to get the oven cleaned again, this time by a more reputable company; but not only that, if the previous company have caused significant damage through the products they have used, this could also cost you a lot more than you bargained for.
So what sort of things should you be looking for to determine whether an oven cleaning service is legitimate?
Accreditations and Awards
The best way to check if an oven cleaning company is legitimate is to check whether they are accredited with any certification or awards. For example in the UK there is something known as the British Assessment Bureau who work with companies to make sure their services are kept to the highest standards, and if they meet these requirements, they get accredited with accolades such as the ISO 9001 quality management standard.
Is their pricing clearly detailed? Do you know exactly what you’re going to be getting for the price they have quoted you? These are things that you need to consider, as well as being able to contact the company efficiently and effectively to talk about your needs. If their customer service is good, then this is also a very good sign.
The Products they Use and What They Say
If they’re open and honest about the products they use, then this is another good sign. Using the correct products when cleaning different types of ovens is a very important thing to consider. As mentioned some products can actually do more harm than good; they contain what’s known as caustic soda which can affect the heating element, as well as the seals and trims around your oven. If they make outlandish guarantees as well, these types of companies are best avoided.
So make sure they’re easily contactable with a company address and telephone number. Make sure they’re completely open and honest about their pricing and the products they use. Finally if their customer service is good and they have accreditations and awards, then this is icing on the cake.